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Sony has acknowledged {that a} PlayStation Stars glitch occurred over the vacation interval in December, which affected gamers’ factors steadiness. Between Christmas and New Yr, some gamers didn’t obtain any factors for his or her purchases whereas others obtained extra factors than they need to have. Each points have now been rectified.
By accident awarded PlayStation Stars Factors have been revoked
Gamers who beforehand reported that they didn’t obtain any factors for his or her purchases are actually receiving delayed notifications, which grants them their lacking factors. Those that had been by chance awarded extra factors than they earned have obtained an e mail stating that their steadiness has been corrected.
In instances the place gamers already spent the surplus factors on PS Retailer credit score or purchases, Sony has positioned the PS Stars accounts in a destructive steadiness, which implies that gamers should earn again what wasn’t theirs to spend.
“Sadly, resulting from a system error, you had been awarded the inaccurate variety of factors,” reads an e mail from Sony, shared on Reddit. “The error has now been fastened and your factors steadiness has been corrected.” The complete e mail could be seen beneath:
Sony has beforehand revoked licenses for video games that had been by chance made accessible at no cost on the PS Retailer, so this apply is nothing new.
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