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A glitch in Sony’s matrix has denied numerous customers PlayStation Stars factors for his or her purchases all through the month of December. Sony introduced PS Stars campaigns and digital collectibles for the month of January this morning, and numerous complaints about lacking factors adopted.

Why PlayStation Stars factors matter

PlayStation Stars factors may be redeemed for choose video games or PS Retailer credit score, permitting folks to splash cash on no matter they need. Some gamers reported that they spent lots of of {dollars} shopping for video games over the Christmas interval however weren’t granted any factors. Each Reddit and the PS Weblog put up saying January’s PS Stars marketing campaign had been affected by complaints, and as of this morning, Sony has neither acknowledged the issue nor resolved it.

Do be aware that gamers should be PS Plus members in an effort to obtain factors. Nevertheless, numerous gamers have confirmed that they had been PS Plus members once they bought video games from the PS Retailer and nonetheless didn’t obtain something.

Aside from making PS Retailer purchases, gamers can earn factors this month by merely taking part in any of January’s PS Plus Important video games: A Plague Story: Requiem, Evil West, and No person Saves The World.

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